1Introduction

The Australian Academy of Artificial Intelligence (AAAI) values your privacy. This Privacy Policy explains how AAAI collects, uses, discloses, and protects your personal information when you interact with our services, including courses delivered on the Thinkific learning management system.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy and the Privacy Act 1988 (Cth).

2What information we collect

We may collect the following categories of information:

• Personal details: name, email address, phone number, billing address
• Educational and professional information: enrolment details, course progress, assessment results
• Payment details: processed securely via third-party payment providers such as Stripe and PayPal
• Technical information: device type, IP address, browser type, operating system
• Usage information: course activity, log-in times, completion data, credentials earned
• Cookies and tracking technologies: to personalise your experience and improve platform performance

3How we use your information

Your personal information is used to:

• Provide you with access to AAAI courses and related services
• Process transactions and manage enrolments
• Deliver certificates and credentials through third-party providers
• Monitor course engagement and learning outcomes
• Send important service notifications and, if consented, marketing communications
• Comply with legal obligations under Australian law

4Consent and your rights

By providing personal information, you consent to AAAI and Thinkific using it for the stated purposes.

Under the Australian Privacy Principles (APPs), you have the right to:

Complaints can also be lodged with the Office of the Australian Information Commissioner (OAIC).

5Disclosure of information

We may share personal information with:

• Thinkific (our learning management system provider) to deliver courses
• Credentialing partners to issue certificates and digital badges
• Payment processors such as Stripe and PayPal to manage secure transactions
• Enterprise clients: only aggregated learner data, unless otherwise agreed
• Regulatory authorities when required by law

Some third-party providers may store or process data overseas, including in Canada, the United States, and the European Union. By using our services, you consent to such cross-border data transfers.

6Security

We follow industry best practices to protect your data, including:

• SSL and AES-256 encryption for financial information
• PCI-DSS compliance for payment processing
• Access restrictions and monitoring for personal data

No method of internet transmission or storage is completely secure. You provide information at your own risk.

7Cookies and tracking

We use cookies and similar technologies to recognise returning users, customise learning content, and analyse usage trends. You may disable cookies in your browser settings, though some functionality may be affected.

8Age of consent

AAAI services are intended for individuals aged 16 and above. If you are under 16, you must have parental or guardian consent to use our services.

9Changes to this policy

We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted on our website with a revised last-updated date.

10Contact us

For privacy-related requests, complaints, or questions, contact us directly:

If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.